I do not work on Apple Macs within their warranty period, as this has to be done by Apple. But if your machine is outside the warranty period, I can usually repair your machine (subject to the availability of parts) getting you back up and running again. I will also tell you if this is not the best option (due perhaps to the age of the machine,) in which case I will help you choose a replacement computer, and reintegrate your personal files (photographs, documents, address book etc.)

Is your Mac running slowly? Have you insufficient disk space to install new applications or save files? I can help. All Macs can be upgraded to a certain extent. If your machine needs a little 'lift' I can install a new hard drive or more memory to prolong the useful life of your machine. As before, if I feel your interests would be better served by the purchase of a new computer, I will tell you this (and by the way, I do not sell computers so will not benefit.) I will then help you put all your personal data back in the right place and get you back up and running with your new machine!

Normally, MacOS and iOS are very stable and resilient operating systems. However, it can develop problems, and occasional maintenance certainly yields benefits in terms of performance and reliability. I offer an efficient MacOS / iOS troubleshooting service as well as routine health-checks, which may make a surprising difference in performance and reliability of your Mac, iPad or iPhone.

Perhaps your Mac or portable device is running an older version of the operating system and you would like to upgrade, but are concerned that you may lose files or not be able to do it yourself. Why not give us a call? We can back up all your essential documents and other settings, perform the upgrade, and setup internet connection, email, printers and other peripheral devices for you.

Our clients often have both PC's and Macs in their home or office, and would like a way of sharing files, printers, internet connections and other services. Have you a mixed PC and Mac network? Unsure how to share files, printers and other resources? We can setup a local area network (LAN) for you, either wired or wirelessly, and efficiently configure everything for you.

Have you bought a new Mac as a replacement for a PC? May we be the first to congratulate you on an excellent decision. However, you will almost certainly have files and other settings stranded on your old PC. We can transfer these files over for you and set everything up. We can then give introductory tuition to get you going with common tasks on your shiny new Mac.

Have you just bought a new Mac or other Apple Device? Not sure how to set it up with your internet connection, emails, document integration, address book etc etc? We can take all the hassle away by setting up your new machine, transferring your settings from your old one (Mac or PC), transferring your important documents, music and photographs, and leaving you with a machine working the way you want it to be.

The unthinkable has happened. Your trusty Mac has stopped working. All your photographs, music, documents, work and other important stuff is inaccessible. What do you do? If this is happens, the first thing to do is to turn off your computer and call me.

Your data will either be stored on a hard drive or an SSD. Unless it is severely damaged, we can possibly get the data back, as well as fitting a new storage device, installing a fresh copy of your operating system and applications.

Many of our clients have told us that they have tried to learn to use their computers by buying books and going on courses. These courses and books are no doubt excellent, the only trouble is that they cover many topics - unfortunately not necessarily specific ones our clients are interested in.

Therefore, we offer a service called 'targeted tuition.' You decide what you would like to learn about, tell us, and I will show you how. Simple. Please note I do not pretend to be a replacement for comprehensive courses and books - just an alternative should you want to learn specific things about your Mac.